Privacy

What do we do with your information?

When you purchase something from our store, we collect personal information you provide such as your name, address, and email address.

When you browse our store, we automatically receive your computer’s IP address to help us learn about your browser and operating system.

Email marketing, if applicable: With your permission, we may send you emails about our store, new products, and other updates.

Consent

When you provide personal information to complete a transaction, verify your credit card, place an order, arrange delivery, or return a purchase, we imply that you consent to our collecting and using it for that specific reason only.

If we ask for your information for a secondary reason, such as marketing, we will either ask directly for your expressed consent or provide an opportunity to say no.

You may withdraw consent at any time by contacting us at support@upperechelonproducts.com or by mail at:

Rain-Mate Umbrella
1620 E Riverside Dr.
Austin, Texas US 78741

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Shopify

Our store is hosted on Shopify Inc. Shopify provides the online e-commerce platform that allows us to sell products and services to you.

Your data is stored through Shopify’s data storage, databases, and general Shopify application. Shopify stores your data on a secure server behind a firewall.

If you choose a direct payment gateway, Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard, or PCI-DSS. Your purchase transaction data is stored only as long as necessary to complete your transaction.

For more information, you may review Shopify’s Terms of Service or Privacy Statement.

Third-party services

Third-party providers used by us will generally collect, use, and disclose your information only to the extent necessary to perform the services they provide to us.

Certain third-party providers, such as payment gateways and payment transaction processors, have their own privacy policies regarding information required for purchase-related transactions.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

When you click links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

If you provide credit card information, it is encrypted using secure socket layer technology, or SSL, and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow PCI-DSS requirements and implement additional generally accepted industry standards.

Cookies

Here is a list of cookies that we use so you can choose whether you want to opt out of cookies:

• _session_id: Unique token, sessional, allows Shopify to store session information such as referrer and landing page.
• _shopify_visit: No data held, persistent for 30 minutes from last visit, used by our website provider’s internal stats tracker.
• _shopify_uniq: No data held, expires midnight of the next day, counts visits by a single customer.
• cart: Unique token, persistent for 2 weeks, stores cart contents.
• _secure_session_id: Unique token, sessional.
• storefront_digest: Unique token, indefinite, used to determine visitor access if the shop has a password.

Age of consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you have given consent to allow your minor dependents to use this site.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications take effect immediately upon posting on the website.

If we make material changes to this policy, we will notify you here so you are aware of what information we collect, how we use it, and under what circumstances we may use or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so we may continue selling products to you.

Questions and contact information

If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or request more information, contact our Privacy Compliance Officer at support@upperechelonproducts.com.

Rain-Mate Umbrella
Re: Privacy Compliance Officer
1620 E Riverside Dr.
Austin, Texas US 78741